Crafting comfortable sleep for a healthy back for over 30 years
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Frequently Asked Questions

Find answers to common questions about our orthopedic mattresses

Product Selection

How do I choose the right orthopedic mattress?

Consider your sleep position, body weight, and specific pain points. Side sleepers typically need medium-soft, back sleepers medium-firm, and stomach sleepers firm mattresses.

Our sleep specialists can help you choose during a free consultation.

What makes Dr. Spine mattresses different from regular mattresses?

Our mattresses combine chiropractic-approved support systems with therapeutic technologies like negative ion generation and cooling materials. They're designed specifically for spinal alignment and pressure point relief.

Health Benefits

How can an orthopedic mattress help with back pain?

Our orthopedic mattresses are designed to:

  • Maintain proper spinal alignment in all sleep positions
  • Distribute body weight evenly to reduce pressure points
  • Support natural curvature of the spine
  • Reduce stress on muscles and joints

Clinical studies show proper support can reduce morning back pain by up to 63%.

What are the benefits of negative ion technology?

Our Ion-Matic technology provides:

  • Improved air quality by reducing airborne particles
  • Enhanced relaxation through serotonin stimulation
  • Better sleep quality through increased oxygen absorption
  • Improve circulation and reduce inflammation in pressure points

Order & Delivery

Where can you ship your mattresses, and which areas are covered?

We ship our mattresses to all areas within West Malaysia.

Warranty & Care

What does your warranty cover?

Our 10-year warranty covers:

  • Manufacturing defects in materials/workmanship
  • Premature sagging (over 2 inches)
  • Structural issues with the support system

The warranty is non-transferable and requires proper foundation support. Normal wear and tear is not covered.

How do I care for my orthopedic mattress?

To maximize your mattress lifespan:

  1. Rotate head-to-foot every 3 months for even wear
  2. Use a mattress protector to guard against spills
  3. Clean with mild soap and water (no harsh chemicals)
  4. Ensure proper foundation support
  5. Avoid folding or bending the mattress

Still have questions? Our sleep experts are ready to help.

Contact Us