Frequently Asked Questions
Find answers to common questions about our orthopedic mattresses
Product Selection
Consider your sleep position, body weight, and specific pain points. Side sleepers typically need medium-soft, back sleepers medium-firm, and stomach sleepers firm mattresses.
Our sleep specialists can help you choose during a free consultation.
Our mattresses combine chiropractic-approved support systems with therapeutic technologies like negative ion generation and cooling materials. They're designed specifically for spinal alignment and pressure point relief.
Health Benefits
Our orthopedic mattresses are designed to:
- Maintain proper spinal alignment in all sleep positions
- Distribute body weight evenly to reduce pressure points
- Support natural curvature of the spine
- Reduce stress on muscles and joints
Clinical studies show proper support can reduce morning back pain by up to 63%.
Our Ion-Matic technology provides:
- Improved air quality by reducing airborne particles
- Enhanced relaxation through serotonin stimulation
- Better sleep quality through increased oxygen absorption
- Improve circulation and reduce inflammation in pressure points
Order & Delivery
We ship our mattresses to all areas within West Malaysia.
Warranty & Care
Our 10-year warranty covers:
- Manufacturing defects in materials/workmanship
- Premature sagging (over 2 inches)
- Structural issues with the support system
The warranty is non-transferable and requires proper foundation support. Normal wear and tear is not covered.
To maximize your mattress lifespan:
- Rotate head-to-foot every 3 months for even wear
- Use a mattress protector to guard against spills
- Clean with mild soap and water (no harsh chemicals)
- Ensure proper foundation support
- Avoid folding or bending the mattress
Still have questions? Our sleep experts are ready to help.
Contact Us